Calls draw from your prepaid credit balance. You can add credit anytime, get bonus credit on larger top-ups, and switch on Auto-Reload so your balance tops itself up before it runs dry.
Open the Credits page
From the sidebarClick Credits in the sidebar. You’ll see your current balance and a set of top-up packages.
Choose an amount
Package or customPick a package — $25, $50, $100, or $250 — or enter a Custom Amount (anything from $10 to $5,000) and click Top Up.
Pay securely
Cards & walletsReview the breakdown in the Confirm Top-Up dialog — what you pay, any bonus, and the total added to your balance — then complete payment. We accept:
- Cards — Visa, Mastercard, American Express, Discover, and more.
- Digital wallets — Apple Pay, Google Pay, Cash App Pay, and Amazon Pay.
Click Pay to finish. Your balance updates instantly and a receipt is emailed to you. Every purchase is encrypted and secured by Stripe.
Turn on Auto-Reload
Never run dryAuto-Reload tops up your balance automatically when it gets low — so a call never gets cut short.
- Go to Settings → Billing and find the Auto-Reload section.
- Switch it on, then set When balance falls below (e.g. $20) and a Recharge amount (e.g. $50).
- Changes save automatically. We’ll charge your saved card and add credit whenever your balance dips below the threshold.
- Bonus credit is added on top of what you pay and never expires.
- Auto-Reload needs a saved payment method — add one under Settings → Payment Method.
- Turn on low-balance alerts in Settings → Preferences to get an email before you run out.
- Every top-up and charge appears in Billing history, with a downloadable invoice for card purchases.