Add an interpreter to your Zoom or Webex meeting

Use this when you're already in a meeting with someone who needs an interpreter — instead of stopping, opening our portal, and starting a separate call. For example:

• A clinic intake call on Zoom with a Spanish-speaking patient.
• A Webex parent-teacher conference where one parent prefers another language.
• A customer call where your client jumps in mid-conversation and needs translation.

The Day Interpreting Zoom App lives in your Zoom client's Apps panel. Install once, sign in once — then every future meeting is a single click away from a live interpreter.

1. Install the app. In Zoom Marketplace search for Day Interpreting and click Add. (During BETA you may need an invite link from us — contact support if you don't see it.) Restart your Zoom desktop client after installing so the Apps panel picks it up.
2. Open the app inside a meeting. Start any Zoom meeting (or join an existing one) → click Apps in the meeting toolbar → select Day Interpreting. A side panel opens on the right.
3. Sign in (first time only). Enter your Day Interpreting email and password. Your account's preferred languages and balance load automatically. You stay signed in across meetings.
4. Pick a language and click Connect. The meeting ID is auto-filled from your live Zoom session. If your meeting has a passcode, type it in (otherwise leave it blank).
5. Done. Within ~10 seconds, a phone caller joins your meeting — that's your interpreter. Speak normally; they translate between English and your chosen language for everyone in the room.

The Day Interpreting — Bridge Interpreter embedded app lives in your Webex client's Apps sidebar. Install once, sign in once — then every future Webex meeting is a single click away from a live interpreter.

1. Install the app. In Webex App Hub search for Day Interpreting and click Add. (During BETA you may need an invite from us — contact support if you don't see it.) Webex admins can also install organization-wide from Control Hub → Management → Apps.
2. Open the app inside a meeting. Start any Webex meeting (or join an existing one) → click Apps in the meeting toolbar → select Day Interpreting — Bridge Interpreter. A side panel opens.
3. Sign in (first time only). Enter your Day Interpreting email and password. Your account's preferred languages and balance load automatically. You stay signed in across meetings.
4. Pick a language and click Connect. The meeting ID is auto-filled from your live Webex session. If your meeting has a passcode, type it in (otherwise leave it blank).
5. Done. Within ~10 seconds, a phone caller joins your meeting — that's your interpreter. Speak normally; they translate between English and your chosen language for everyone in the room.

If you don't have the Zoom App or Webex Embedded App installed — or you're hopping into someone else's meeting from a calendar invite — you can bridge from app.dayinterpreting.com. Every Zoom and Webex invite has a one-tap-mobile / tap-to-join line that carries the dial-in number, meeting ID, and passcode in a single string — that's the gold paste.

1. Open your meeting invite (calendar event, email from Zoom/Webex, or the meeting's client → Meeting Info).
2. Find the one-tap / tap-to-join section — it looks like:Zoom:  +1 253 215 8782,,6660413050# US (Tacoma) Webex: +1 415 655 0001,,12345678901##
3. In the portal sidebar, click Bridge Interpreter — or click the dashboard's Already in a meeting? card.
4. Pick a language, switch to the Paste link tab, and paste the one-tap / tap-to-join line. You'll see a green chip confirming the meeting was parsed (and whether we detected Zoom or Webex).
5. Click Send interpreter into my meeting.

1. Switch back to your meeting. A new participant joins from a phone number like +1 253 215 8782 — that's your interpreter's line.
2. The interpreter introduces themselves and is ready to go. From here, speak naturally — they translate between English and your chosen language for everyone in the meeting.
3. Whichever surface you started from (Zoom App panel, Webex Embedded App panel, or portal) stays open as your control panel — it shows a live timer, the running cost, and an End call button. You'll also see status messages like “Interpreter on the line — waiting for your meeting…” if your meeting has a waiting room / lobby and you haven't admitted the caller yet.

The bridge ends — and billing stops — when any of these happens:

• You click End call in the Zoom App panel, Webex Embedded App panel, or portal.
• You remove the interpreter's phone number from your meeting's participant list (host kick — works in both Zoom and Webex).
• Your meeting ends entirely.

You're billed per minute at the OPI rate for the language plus a small meeting bridge fee (the cost of our phone line into your meeting). Both amounts are shown before you click Connect, so you know the exact per-minute rate.

The clock only starts when both your meeting and the interpreter are on the line. If your meeting doesn't pick up, or no interpreter is available right then, the call ends with no charge. A 2-minute minimum applies once you're connected.

You can remove the Day Interpreting Zoom App at any time. There are two ways:

From inside Zoom

1. Open the Zoom desktop client and sign into your Zoom account.
2. Click Apps (the puzzle-piece icon in the toolbar) to open the Apps panel.
3. Find Day Interpreting in your list of installed apps.
4. Click the … menu next to Day Interpreting and choose Remove.

From the Zoom Marketplace

1. Go to marketplace.zoom.us/user/installed and sign in with your Zoom account.
2. Find Day Interpreting under Installed Apps.
3. Click Remove and confirm.

Removing the app immediately revokes its access to your Zoom account. Your Day Interpreting customer account is separate and is unaffected — past calls and balance stay intact. To also close your Day Interpreting account, contact support from the Support page.

You can remove the Bridge Interpreter Webex Embedded App at any time. Choose the path that matches your role:

From inside Webex (any user)

1. Open the Webex desktop client and sign into your Webex account.
2. Click Apps in the sidebar to open the embedded-apps panel.
3. Find Day Interpreting — Bridge Interpreter in your list.
4. Click Remove (or the gear/menu icon next to the app) and confirm.

For Webex admins — organization-wide disable

1. Sign into Webex Control Hub at admin.webex.com with an organization-admin account.
2. Go to Management → Apps → Embedded Apps.
3. Find Day Interpreting — Bridge Interpreter in the list.
4. Toggle the app off, or click into it and use the disable / remove controls to revoke access for everyone in your organization.

Removing the app immediately revokes its access to your Webex meetings. As with Zoom, your Day Interpreting customer account is separate and is unaffected — past calls and balance stay intact. To also close your Day Interpreting account, contact support from the Support page.